Per-seat AI pricing stacks up fast. Helpzero is priced like the utility it is — one flat monthly tier for your whole organization.
For teams up to 50 employees
For organizations up to 250 employees
For larger orgs & multi-entity groups
Running an MSP? White-label multi-tenant pricing lives on the partner page.
A 100-person company on typical per-seat agentic AI pricing pays for every employee, every month — whether they file tickets or not.
Every deployment starts in shadow mode — Helpzero observes your real tickets and shows you exactly what it would have resolved, before you pay for activation. That’s better than a generic trial: it’s your data, zero risk.
One company tenant — one directory, one helpdesk queue. Multi-entity groups (several companies under one roof) fit the Scale tier.
No. Flat means flat. Resolution volume doesn’t change your bill — we want the agent resolving as much as possible.
The on-prem appliance track is available for Scale-tier and sovereign/regulated customers. It runs the identical stack with local AI models inside your perimeter — priced separately. Talk to us.
Yes — two months free on annual plans. Ask during your demo.
Pay when it proves itself — book a demo and see the resolution rate on your own ticket history.
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